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First-day setup

From a sealed box to tags on screen. If your network is ready (see Network requirements), this takes a few minutes per reader. The hub's Get started page tracks the same four steps and ticks them off as you go.

0. Sign in​

Go to hub.titanrfid.com and sign in with the account we set up for you. That's either the email address and password from your welcome email, or your organisation's single sign-on if that's how your account was set up.

Change the password we gave you under Settings → My account. Passwords must be at least 12 characters, and very common passwords are refused.

Your first user is an admin. Add your colleagues under Settings → Users (see Users, API keys and audit log).

1. Plug in your reader​

  1. Unbox the reader and attach the antennas to the ports you plan to use.
  2. Connect the reader's Ethernet port to a PoE+ switch port with one cable. That cable gives it both power and network.
  3. Wait about a minute. The reader starts up, connects out to Titan and reports in.

If your reader came with a claim code. Some readers ship before we know whose they are. These have a claim code printed on the box or packing note, in the form TTN-XXXX-XXXX. In the hub, go to Readers → Add a reader, type the code, give the reader a name you'll recognise ("Goods In 1"), and choose Claim reader. Until a reader is claimed, its reads go nowhere.

If there's no claim code, the reader is already on your account under the name we agreed with you. It shows up on the Readers screen by itself.

Once the reader reports in, its status turns Online. If it hasn't after five minutes, see Troubleshooting.

2. Name your zones​

Go to Zones and create a zone for each place you want to know about: Receiving, Goods Out, Aisle C. Titan reports location by zone, so until zones exist a tag can be seen but not placed. See Zones and antennas.

3. Point each antenna at a zone​

On the Readers screen, open a reader's antennas and choose which zone each port watches. Reads from an unmapped port still arrive, but they arrive without a location.

This is also where you set transmit power. Lower power means a shorter read range, which is how you stop one zone's antenna picking up tags in the next zone.

4. Bring your own data​

Go to Tag Data. You can do any of these:

  • Import a CSV. It needs one column called epc, and every other column becomes a field. A file with the columns epc,sku,description,bin gives you three fields.
  • Type into the sheet once tags start appearing.
  • Use the API to push data from another system. See Tags and tag data.

See Tag Data for details.

You're done​

Walk a tagged item past an antenna and watch it appear on Live Reads. From now on, work from the Dashboard.

Next steps:

  • Assets if you track things that get checked out and returned.
  • Alerts to see what Titan will warn you about.
  • API overview to connect another system.